FIORENZA SCM offers a wide range of services that go beyond the time of purchase, to ensure maximum productivity to the customer
Excellence services to ensure the highest reliability of our machines
Those who choose FIORENZA not only buys machines of unquestionable reliability but gets an assistance of professional after-sales service to ensure maximum reliability and productivity of our machines.
Thanks to a professional and constantly trained team of professionals, we offer a 360° service to meet all customer needs:
Machinery installation and start-up of the plants
Staff training in the company
Remote Assistance to any and unplanned machine downtime
Machinery overhauling and software updates
Customizations after purchase, to meet the new production requirements
Spare parts to meet every need
FIORENZA has a large stock to meet every need quickly in order to minimize machine downtime.
Spare parts guaranteed for each machine in production
Immediate availability of the parts and quick delivery
Experienced and highly qualified staff able to intervene effectively on machineries.
GUARANTEED AND MULTI-CHANNEL ASSISTANCE
Fiorenza guarantees a professional customer service, including the innovative remote assistance.
CERTIFIED AND GUARANTEED SPARE PARTS
We provide our spare parts warehouse to allow maximum supply speed.
Fiorenza in addition to standard maintenance, makes available to its customers a number of specific maintenance packages for all the operational requirements of our customers.
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